Frequently Asked Questions - Caskets 
1) How quickly can you get a Casket to me?We can usually get a casket to you in 6-8 hours by airplane. We use 8 major airlines leaving out of DFW Airport (Dallas, Texas) to deliver it to an airport near you and then we get a hot-shot courier to pick it up from the airport and drop it off directly to the funeral home of your choice. DFW Airport has direct flights to over 160 USA airports. 
2) What is the basic procedure to buy a casket from you? Call us and give us a payment type and we will ship the casket out today to the funeral home of your choice. We will need to know the zip code of the funeral home so that we can calculate the extra cost of our expedited shipping if it is necessary. The whole time on the phone is less than 10 minutes. Easy 3) What payment types do you accept? We accept Credit cards or Debit cards, Master Card, Visa . You can also wire the money from your bank to us which usually takes about 2 hours or for those wanting to pay cash you can go to you're nearest Western Union where you can send the money to us for a $12.95 fee and we will receive the payment in 4 minutes and ship your casket out immediately. Call us for more information on how to send money by Western Union or our bank wire information. 4) MOST IMPORTANT ITEM: If I agree to buy your casket and then my family members do not agree to buy it from you, then what? Typically someone in the family becomes the decision maker in regard to the whole funeral service. They decide what funeral home and where they will buy the casket. Unfortunately what is the most common practice is to go to the closest funeral home while the tears are still fresh and buy everything without regard to price. Every funeral home loves this. If you find our web site interesting, this is what you should do below: Step 1: Read all of the notes on these pages in regard to strategies to save money. Step 2: Call us to get the final price on the casket, the time when you will receive it and also ask any other additional questions that you may have. Step 3: Talk to the decision maker in your family about our web site and have them read these pages of suggestions. The negotiating tactics will still save you thousands even if you do not decide to buy from us. This decision maker has already stepped forward to assume responsibility for handling this and they typically take the easiest and most expensive way by going to the nearest funeral home. This is a financial disaster. It is equivalent to going to buy a car and the car dealer knows that you have to buy the car from him? What is the suggested retail price? It is whatever he tells you it is. What is a normal price? Talk about being vulnerable. It is every car salesman's dream but typically that is the normal case with all funeral services. Step 4: Have the decision maker call us to ask additional questions. Help them to think that this is their decision to buy online. Some decision makers will not do anything suggested by someone else purely because it is not their idea. 5.) What about shipping damage when you order from us? The casket is shipped in the cargo compartment of the passenger airplanes. The casket is loaded in first and then the passenger luggage is loaded on and around it. On some planes, the casket can take up as much as 25% of the cargo space in the plane. The casket has large, 3-inch thick Styrofoam caps that completely cover the ends of the casket and then a cardboard box is placed over the top of the whole casket. There is roughly 3 inches between the outer box and the inner casket so if the box is ruffled on the outside, the casket will not be scratched or dented 3 inches below the box surface. We never have damage to our caskets during shipping although sometimes the outer box is scratched up which has nothing to do with the casket 3 inches below. After it gets to the airport the hot-shot courier typically picks up your casket and delivers it directly to the funeral home. We will call you to notify you that the casket has been delivered.  .  6) When do I get Free Shipping? We can ship the casket to you for free using a few different trucking companies. If you are preplanning, this ground shipping is ideal. The problem comes in when the person is in hospice and we ship the casket using a trucking company and you get the casket 5 to 12 days later and they pass away in 2 days. Actually, this trucking option rarely works when you need or may need the casket quickly. If the person is in hospice or has already passed, we recommend using the expedited 1 or 2 day shipping which costs more to get it to you quickly because we have to use commercial airplanes and hot-shot courier services to go directly to the funeral home. 7) Do we charge Sales Tax? Your local funeral home in your state will charge you the normal local sales tax if you buy the casket from them.  If you do not live in Texas, you will never have to pay sales tax on our caskets.